There’s no place like home.
AI arrived the way all strangers do: unplanned, impossible to ignore, and full of questions we weren't ready to answer. The most important one isn't "what can it do?" It's "where are we trying to go?"
Pattern Fuels Perception
We rely on pattern recognition to make fast decisions, especially in high-stakes moments. But what happens when a product’s visual signals conflict with what people have learned over time?